Shipping policy

Shipping Policy for "My Emotional Support Animal"

At "My Emotional Support Animal," we are committed to providing you with a delightful and stress-free shopping experience. Below is our shipping policy to ensure you know what to expect when ordering from us:

Order Processing Time: We aim to process and ship your order within 7 working days. Please note that working days do not include weekends and public holidays.

Shipping Methods and Delivery Times: Standard Shipping: Estimated delivery time is between 7-14 business days. Shipping is $4 USD flat rate, and free shipping if you purchase $35+ (except US)

Free Shipping:
Except US: Free shipping on all orders over $35. This applies automatically at checkout.

US: Currently shipping to US is very expensive :( We now charge $10 for shipping and hope you can utilize our free shipping discount for orders above $60! 

We appreciate your understanding and patience as we work to deliver your "My Emotional Support Animal" products as quickly and efficiently as possible. If you have any questions regarding your order, please do not hesitate to contact our customer service team. Thank you for choosing us to be a part of your relaxation journey!